TERMS AND CONDITIONS

ABOUT BHUTAN TOURISM POLICY GUIDELINES:

The Royal Government of Bhutan recognizes that tourism is worldwide phenomenon and an important means of achieving socio – economic development particularly counties like Bhutan. It also recognizes that tourism, in affording the opportunity to travel, can help promoting understanding among peoples and building closer ties of friendship based on appreciation and respect for different cultures and lifestyles.

There are, however, problems associated with tourism which, if not controlled, can have devastating and irreversible impact on the local environment, culture and identity of the people. Realizing these problems and the fact that the resources on which tourism is based are limited, the Royal government of Bhutan recognizes the need to develop the Bhutanese tourism industry based on the principles of sustainability, which means it must be environmentally and economically viable.

Towards achieving this objective, the Royal Government, since inception of tourism in the year 1974, has adopted a very cautious approach to growth and development of the tourism industry in Bhutan. In order to minimize the problems, the number of tourists has been maintain at a manageable level and this control on number is exercised through a policy of Government regulated tourist tariff  “high value low volume.

Note:

By the government rule you’re not permit to wear any other then long collar shirt and long pant when you visit Dzong and Temples other than that your permit to wear any other cloth, About the health care, all are done by the company side with free.

Once booked, Bhutan Dendrobium Tour and Trek, tours that are cancelled are subject to the following cancellation charges:

  • Earlier than 30 days before the start of the tour program: 10% of the rates
  • Between 30 and 21 days before the start: 25% of the rates
  • Between 21 and 14 days before the start: 30% of the rates
  • Between 14 and 7 days before the start: 45% of the rates
  • Less than 7 days before the start or cancellation without notice: 65% of the rates
  • After arrival in Bhutan: 100% of the rates.

If you cancel your tour after you have sent payment then we will process your refund in accordance with the above list of charges. To return funds to you from Bhutan we have to request permission from the Royal Monetary Authority to send foreign currency outside Bhutan. Once we have this we have to ask the Tourism Council of Bhutan to return the funds to you, as they are still holding them at that point since your tour has not yet run. This process of arranging the refund can take some time – at busy periods even 6 to 8 weeks.

Please note also that when your currency arrives in Bhutan it is booked to Bhutan Dendrobium Tour and Trek, in local currency at the then prevailing rate of exchange. When we come to return funds to you the cost of the refund will be booked to us again at the then prevailing rate of exchange. If there has been significant fluctuation in exchange rates between the date when funds were received in Bhutan and the date the payment is refunded we reserve the right to return no more than the current US$ equivalent of the amount originally received by us in local currency, to avoid incurring a loss as a result of currency fluctuation when returning your funds for the cancelled trip.

We advise you take out insurance to cover the risk of having to cancel your trip for medical or other reasons – every year we have two or three groups who end up having to cancel after they have already paid for their trips, sometimes as little as a day or so before they fly, and it is an expensive venture if you don’t have insurance to cover the costs incurred.

Finally, note that if you have booked any nights in luxury accommodation then the cancellation terms differ according to the hotel. Generally speaking, once full payment is due on these hotels (around 30 days to 45 days before the date of stay) then no refund is available on cancellations after this point – we can provide further details of the precise terms on request.)

About CHILDREN: For children from 3 to 10 years old, the following policy about the rate as below:

Child in Extra Bed or Twin Sharing, we offer 15% discount

Child with NO BED (sharing bed with parents), we offer 30% discount

For infants less than 3 years old sharing beds with parents: no extra bed, no Entrance fee, no Meals, and all services free, we offer free of charges) but they need to pay air ticket and visa fee.                               

CANCELLATION: The hotels, tour guide and transportation are very strict about cancellation policy; they always charge us for penalty if we cancel them late after our reconfirmation. So for any cancellation of confirmed arrangements, a cancellation fee will be charged.

About tour program contact us on. E-mail: bhutandendrobium@gmail.com